How we process your donation

We're committed to making donating online as simple, secure and transparent as possible. This page explains what happens when you make a donation, how your payment is processed securely, how your information is used, and what you can expect after you've donated.

Making your donation

We've designed our online donation process to be as quick and straightforward as possible, while ensuring your payment and personal information remain secure throughout.

Depending on how you choose to donate, you may be able to make a one-off donation or set up a regular gift using a range of payment methods.

Security and payment processing

When you make a donation:

  • Your payment is processed securely using industry-standard encryption.

  • We work with trusted payment providers to process transactions safely.

  • Your full card details are never stored on our systems.

This helps ensure your donation is protected every step of the way.

What happens after you donate?

Once your donation has been completed, you'll receive confirmation of your gift.

We'll use the contact details you've provided to keep you updated in line with your communication preferences and our legitimate interests, where applicable.

If you've chosen to make a regular donation, you'll also be able to contact us at any time should you wish to update your details or discuss your donation.

How your data is used

We take your privacy seriously.

When you donate:

  • We collect the information needed to process your donation and, if you've agreed, to keep in touch.

  • Your information is handled in accordance with UK data protection legislation, including the UK GDPR.

  • We never sell your personal data to third parties.

For more information, please read our Privacy Policy.

Fees and making the most of your donation

Like all online donations, there are small processing costs associated with accepting card payments.

Where available, you may also see options to:

These options are entirely optional and can help us maximise the value of your support.

Our online donation platform

We use a trusted donation platform, goDonate, to power our online giving.

goDonate provides a secure, reliable platform that helps us offer a simple donation journey, support a range of payment methods and provide a better experience for our supporters.

Questions?

If you have any questions about donating online, please email [email protected]

Thank you for supporting our work.