Contact our support services
Bank holiday closure
Our services are closed for the bank holiday on Monday 26th May. We'll be back at 9am on Tuesday 27th May. Apologies for any inconvenience.
Our Specialist Nurses
Call us for free, confidential information and support. We can also help partners, family members, friends, and health professionals. Our nurses are here for you Monday to Friday: 9am-5pm (Wednesday: 10am-5pm).
Our Risk Information Service
Questions about your risk of prostate cancer or the PSA blood test? Our Risk Information Service is here. Call 0800 448 0821 or click the link below.
Other ways to get in touch with our Specialist Nurses
We'll always try to reply to you as soon as possible. If you have lots of questions, you may find it easier to call us on 0800 074 8383.
Message us on WhatsApp any time. We're here to chat 9am-5pm weekdays (from 10am on Wednesdays).
Live Chat
A chat window will show in the bottom right-hand corner of your screen if one of the Specialist Nurses is available. Message us and we'll reply straight away.
Sexual support service
Our Sexual support service connects you with a Specialist Nurse for support with the impact of prostate cancer on your sexuality and relationships.
TRANSFORM trial
You won't be able to volunteer to take part in the TRANSFORM trial, but you can read more about it here.
Life on ADT classes
Are you on, or due to be on hormone therapy (androgen deprivation therapy)? Join our Specialist Nurses for an online class on side effects.
The nurses are so supportive and have helped me no end. I don't know what I'd have done without you. Being able to speak to somebody one on one who really knows their stuff is invaluable.
"Should I have a PSA test?"
It's an individual's choice, but we can discuss the pros and cons and help you make an informed decision.
Read more about the PSA test
"What's my risk of prostate cancer?"
We can talk with you about your individual situation and risk factors.
Read more about risk
"What sort of treatment should I have?"
It's not uncommon to get a diagnosis of prostate cancer and feel overwhelmed. We can support you to make the decisions that are right for you.
Read more about choosing treatments
"I think I'm experiencing symptoms"
We can talk with you about what’s happening. We’ll also suggest speaking to your GP if something needs to be looked at more closely.
Read more about symptoms
"I'm embarrassed by my problem"
Because we’re not answering your questions face-to-face, you may find it easier to talk about it over the phone or online. That's what we're here for.
"What should I ask at my next doctor's appointment?"
We can help you prioritise the ‘what-to-ask questions’ so you leave your appointment with the information you need.
"I'm struggling with side effects"
We can talk with you about how you're feeling and provide practical tips, help and support.
Find out about side effects
"I feel lost, scared or low"
Prostate cancer can be overwhelming, and it may be useful to get things out. We're here to listen and help make sense of your situation.
"I'm struggling to support a loved one"
Supporting someone with cancer can be difficult. It’s understandable if you feel frustrated, frightened or unsure at times. You can talk to us about it.
"I've been told my cancer isn't curable. What can I expect?"
We can give emotional support and practical information about side effects of treatment or symptoms of your cancer, and the options available to you.
Accessibility
- If you're deaf or hard of hearing, call 18001 074 8383 for our textphone service.
- If you need to talk in another language, we have a translation service. Just call 0800 074 8383 and say, in English, the language you want to use.
How we run our services
The Specialist Nurses are here to help everyone navigate their prostate cancer journey. Find out more about what happens when you contact us, our expectations from service users and how we keep your data safe.
We don't tolerate abusive or discriminatory behaviour from anyone using the service.
Please note: we don’t have access to your medical notes, we can't liaise with your healthcare team and we can't give medical advice.
