Contact Our Specialist Nurses
Call us for free, unbiased, confidential support and information.
There's no such thing as a silly question. We can also help partners, family members, friends, and health professionals. Our nurses have time for you Monday to Friday 9am – 5pm.
We often find that talking on the phone offers the best form of support and information, it's also a good way to contact us with more complex questions. But if you'd rather message us, you can always do so on Live Chat, WhatsApp or by filling out the contact form.
Please note that we don’t have access to your medical notes, can't liaise with your healthcare team and cannot give medical advice.
Our services open slightly later on Wednesdays, we'll be here 10am - 5pm.
The nurses are so supportive and have helped me no end. I don't know what I'd have done without you. Being able to speak to somebody one on one who really knows their stuff is invaluable.
Message us on WhatsApp
- Message 020 3310 7100 on your WhatsApp to chat with a Specialist Nurse.
- Refer to your chat or ask further questions when needed.
- We can only respond to messages sent between Monday to Friday, 9am - 5pm.
Chat to us on Live Chat
A blue chat window will appear at the bottom of your screen if one of the specialist nurses is available to chat during our opening hours, message us to receive a quick response.
Complete our contact form
We will aim to respond in an email within 24 hours, more complex inquiries may take up to 3 working days. If you want a quicker response, please call our specialist nurses at 0800 074 8383.
"Should I have a PSA test?"
It's an individual's choice, but we can discuss the pros and cons and help you make an informed decision.
Read more about the PSA test
"What's my risk of prostate cancer?"
We can talk with you about your individual situation and risk factors.
Read more about risk
"What sort of treatment should I have?"
It's not uncommon to get a diagnosis of prostate cancer and feel overwhelmed. We can support you to make the decisions that are right for you.
Read more about choosing treatments
"I think I'm experiencing symptoms"
We can talk with you about what’s happening. We’ll also suggest speaking to your GP if something needs to be looked at more closely.
Read more about symptoms
"I'm embarrassed by my problem"
Because we’re not answering your questions face-to-face, you may find it easier to talk about it over the phone or online. That's what we're here for.
"What should I ask at my next doctor's appointment?"
We can help you prioritise the ‘what-to-ask questions’ so you leave your appointment with the information you need.
"I'm struggling with side effects"
We can talk with you about how you're feeling and provide practical tips, help and support.
Find out about side effects
"I feel lost, scared or low"
Prostate cancer can be overwhelming, and it may be useful to get things out. We're here to listen and help make sense of your situation.
"I'm struggling to support a loved one"
Supporting someone with cancer can be difficult. It’s understandable if you feel frustrated, frightened or unsure at times. You can talk to us about it.
"I've been told my cancer isn't curable. What can I expect?"
We can give emotional support and practical information about side effects of treatment or symptoms of your cancer, and the options available to you.
Accessibility
- If you're deaf or hard of hearing, call 18001 074 8383 for our textphone service.
- If you need to talk in another language, our translation service is here. Just call 0800 074 8383 and say, in English, the language you want to use.