WhatsApp service
You can now contact our Specialist Nurses using WhatsApp. Send them a message on 07594 864253, in the working week, and they will respond within 24 hours.
Chat on WhatsAppPlease note that we are unable to accept photos, audio or video calls via WhatsApp. If you wish to speak to a Specialist Nurse then you can call the helpline on 0800 074 83 83.
Find out more about our WhatsApp service availability and data protection
Whether you've been diagnosed or have concerns about prostate cancer, we're here to support you.
We can also help partners, family members, friends, and health professionals with any questions you may have.
0800 074 8383
Mon-Fri: 9am-6pm, Weds: 10am-6pm
Our Specialist Nurses are here throughout the COVID-19 crisis and have all the time you need. Don't hesitate to call for support or information.
Concerned about prostate cancer and the COVID-19 vaccination?
View our information about the vaccine
Live Chat
Our Live Chat window will pop up at the bottom of your screen if we're available to talk.
"Should I have a PSA test?"
It's an individual's choice, but we can discuss the pros and cons and help you make an informed decision.
Read more about the PSA test
"What's my risk of prostate cancer?"
We can talk with you about your individual situation and risk factors.
Read more about risk
"What sort of treatment should I have?"
It's not uncommon to get a diagnosis of prostate cancer and feel overwhelmed. We can support you to make the decisions that are right for you.
Read more about choosing treatments
"I think I'm experiencing symptoms"
We can talk with you about what’s happening. We’ll also suggest speaking to your GP if something needs to be looked at more closely.
Read more about symptoms
"I'm embarrassed by my problem"
Because we’re not answering your questions face-to-face, you may find it easier to talk about it over the phone or online. That's what we're here for.
"What should I ask at my next doctor's appointment?"
We can help you prioritise the ‘what-to-ask questions’ so you leave your appointment with the information you need.
"I'm struggling with side effects"
We can talk with you about how you're feeling and provide practical tips, help and support.
Find out about side effects
"I feel lost, scared or low"
Prostate cancer can be overwhelming, and it may be useful to get things out. We're here to listen and help make sense of your situation.
"I'm struggling to support a loved one"
Supporting someone with cancer can be difficult. It’s understandable if you feel frustrated, frightened or unsure at times. You can talk to us about it.
"I've been told my cancer isn't curable. What can I expect?"
We can give emotional support and practical information about side effects of treatment or symptoms of your cancer, and the options available to you.
Other ways to contact us
- You can ask us questions on Facebook or Twitter.
- If you're deaf or hard of hearing, call 18001 074 8383 for our textphone service.
- If you need to talk in another language, our translation service is here. Just call 0800 074 8383 and say, in English, the language you want to use.
- Thinking of visiting in person? We're not able to provide face-to-face support.
- Outside the UK? We can only give general information about prostate cancer and disease based on UK health systems and care.
Looking for more in depth support and information about sexual problems after prostate cancer? Our sexual support service gives you the opportunity to talk openly with a nurse with a specialist interest in the area, including erectile dysfunction and the impact on relationships. The service is open to partners too. Call 0800 074 8383 to find out more or complete our online referral form.
Please note, the nurses providing this service are not psychosexual counsellors.
Fatigue support service
We offer a fatigue support service which includes 4 telephone appointments with a Specialist Nurse. You will have 4 calls over a period of 8-10 weeks with an assigned nurse. The Specialist Nurse will discuss your fatigue and how you have been feeling to try and help you find ways to better manage your tiredness. To find out more about this service you can call 0800 074 8383 or to request an assessment you can complete our online referral form here.
Please note, only the person who wishes to use the service should request an assessment. We are unable to accept assessment requests completed on behalf of another person.
The nurses are so supportive and have helped me no end. I don't know what I'd have done without you. Being able to speak to somebody one on one who really knows their stuff is invaluable.
