The Fatigue support service is confidential between you and Prostate Cancer UK. If you contact the Specialist Nurses, you may choose to provide personal information which will only be used for the purposes of delivering this service.
Any personal information provided will not be passed on to anyone else without your express permission, except in exceptional circumstances to comply with the Nursing and Midwifery Council (NMC) code of professional conduct or the law. Examples of this might include children contacting the service reporting abuse, anyone reporting serious self-harm, anyone expressing the intention of harming someone else, or if a terrorist threat is reported.
Your personal information and brief details of Fatigue service call content are stored on our secure database to allow continuity of service. This part of the database is managed separately from the rest of the charity.
Please note Fatigue service calls are recorded for quality and training purposes. Call recordings are stored in line with our retention policy and destroyed securely on a rolling basis.