Event FAQs
Getting signed up
Check your inbox for a confirmation email from us. If you haven't received it, be sure to peek into your junk folder. If you're still unsure, drop our team an email, and we'll double-check for you.
A 'charity place' means we've got places in the event because we bought them from the organisers. You can grab one of these spots by signing up with us, paying a fee, and agreeing to raise a set amount of money. There's a bit of paperwork—first with us, then with the event organisers - but don't worry, we'll guide you through it.
If you purchased your event place directly from the organisers, that's your 'own place.' You didn't get it through us, but you can still join our team by registering your own place with us.
No problem! Email us, and we'll swap it for one that fits, as long as you haven't worn it. We want you feeling comfortable and confident for your challenge!
Need another shirt? Please buy one directly from our online shop where you can also see our whole collection of products.
We set fundraising targets based on what we pay for the charity places. We aim to raise as much as possible to save men’s lives.
Fundraising support
You can set up a fundraising page on JustGiving. It super easy and we recommend it because it sends your donations to us directly.
Some events might use another platform such as Enthuse where a page will be set up for you as part of your registration.
Whichever platform you’re using, we’ll send you our top tips and tricks to get the most from your fundraising.
Both platforms are great for online fundraising and let you create a page, share it, set a goal, and customise your page. All donations raised through one of these platforms will be transferred to us automatically and go towards your fundraising pledge.
Any questions? Just ask us - the details are at the bottom!
Online: With JustGiving or Enthuse, you don't need to do anything - money comes to us automatically.
You can also send us donations via bank transfer or cheque; just email the team to let us know and we’ll provide you with all the important details.
Cash: If you’ve collected cash donations, you can bank this and either send the money to us via bank transfer or make a donation directly to your online fundraising page. Please don’t send us cash donations by post.
Gift Aid takes a while to process, usually 6 - 8 weeks, and is not guaranteed income, so we cannot count this towards your fundraising pledge.
Sure, download our sponsorship form, fill it out and send it back to us using the freepost address on the form.
There are lots of ways to raise money offline too. Check out our A-Z of fundraising ideas for some inspiration or reach out to our Sporting Events team to chat through any ideas we can support you with!
If fundraising's tough, contact our team. We've got lots of advice to help you reach your target.
Yes, we’ve got loads of goodies, from pin badges and wristbands to bunting and banners. Just fill out our form to get what you need.
If you’d like some collection tins or buckets, make sure you’ve completed our collection tin agreement.
Training support
Our training hub has loads of advice and plans. Need more help? Just ask us.
Absolutely. Email our coaching partner with your questions for tailored advice.
Contact Info
Email us at [email protected] or call 020 3310 7034. We're here Monday to Friday, 10 am to 4 pm.
Email us at [email protected] or call 020 3310 7034. We're here Monday to Friday, 10 am to 4 pm.
For anything else, reach out at [email protected].
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