0:15 Learning hours
Service transformation: Implementing change
This module is focused on the analysis of the care pathway, identification of areas for improvement, and successfully implementing change on a progressive scale.
When you have completed this module, you will:
- Be aware of questions that can identify problems, roadblocks and inefficiencies within the patient journey;
- Be able to test your change plan with PDSA cycles;
- Know the three critical factors for the successful change.