Jacky is currently Vice President of IT Strategic Enterprise Services at Microsoft. Prior to this, she held a range of senior positions within the IT industry, including CIO roles at GE and senior management roles at Accenture, AutoNation and Ryder.

Jacky is an advocate for women and minorities in technology and sciences, dedicating significant time and energy to partnering with groups to promote this agenda. She features in the 2015 Powerlist, which recognises the 100 most influential people of African and African-Caribbean descent in Britain.

Jacky is a member of the Board of Trustees for Harvey Mudd College, and serves on the Board of the Puget Sound Chapter of Year Up. She also serves on various advisory boards, including the Demo CIO Council and the CIO Winmark Advisory Panel.