You’re important to us

We will only use your contact details as you have told us we can, and we will always listen to and respect your decisions. We promise that...

We’ll be transparent about the use of your donations

  • You can see regular updates on how we spend your donations, and read all about how your support helps in our annual report.
  • 75p in every £1 is spent directly on our objectives (2015-16 figures). We invested the rest in fundraising and the efficient running of the organisation.
  • For each £1 of your money invested in fundraising we generated £5 more to fight prostate cancer (2014-15 figures).

Your data is safe with us

  • Your contact details will not be sold. We never have and never will do this.
  • Your data is only shared with our suppliers and agencies, which work on our behalf and manage your data securely. We regularly check the processes and act quickly if they don’t meet our high standards.

We won’t contact you if you don’t want to hear from us

  • You can get updates on how you’re beating prostate cancer. But if you don’t want to hear from us, just tell us so.
  • If you no longer want to hear from us through the post, email or by telephone, just let us know.

We’ll contact you in a way that suits you

  • If we telephone you, we will always ask if you want to take the call.
  • You can have opportunities to fight cancer, without undue pressure to donate.
  • You might meet one of our army of volunteers, many of who have experience of prostate cancer, who raise money at events like football matches.
  • We’ll make sure anybody you hear from, whether it’s one of our staff or someone working on our behalf, gives you the highest quality service.

We aim to exceed fundraising regulations and guidelines:

  • We always aim for the highest standards, and continually update how we work to keep in line with changes in guidelines and best practice.

We listen and we learn

  • We know that we won’t always get it right, and if we get things wrong, we will always do our best to put things right again.
  • If have any questions about our work, please contact us at feedback@prostatecanceruk.org or call 0800 082 1616.